Maggie Sargent

Founder of CCMS & Catastrophic Injury Case Manager
Conference topic:
Managing crisis takes a village, our data is our predictor

Maggie is a Registered General Nurse and she trained at St Thomas’s Hospital, London. She is a Co-Director of Community Case Management Services Ltd (CCMS), a specialist and leading provider of case management for rehabilitation of severely injured adults and children throughout the United Kingdom, Europe, and Worldwide. Maggie is also the Responsible Individual for Care Quality Commission (CQC) and Care Inspectorate Wales (CIW).

Maggie was on the steering committee that established the British Association of Brain Injury Case Managers (BABICM). She is on the Council and is an advanced member of BABICM and she was a director on the board of CMS(UK) from 2002 to 2004.

In 2017 Maggie was recognised at the Legal Awards receiving both a Lifetime Achievement Award for her services to the legal profession and Medico Legal Provider of The Year.

Maggie is a published author and in 2004 wrote a paper at The European Brain Injury Symposium at the Vatican on caring for clients in the community with PVS and has published other papers on costs of care in the community. She is the specialist contributor author on the chapter on Expert Care and Case Management in the APIL Guide to Catastrophic Injury Claims.

As a recognised leading case manager she is frequently invited to speak at National and International events. In September 2008 she was an invited speaker on case management at the ‘Fifth World Congress for Neuro-Rehabilitation’ in Rio de Janeiro and also addressed the PEOPIL Conference, which took place in Malta in June 2009. Maggie was invited to The International Brain Injury Association World Congress in New Orleans in March 2017, the largest international conference on the subject of brain injury, and in September 2017 was Honorary Chair at BIT’s 4th Annual World Congress of Orthopaedics in China. In February 2018 Maggie presented a paper at the 10th World Congress for Neuro-Rehabilitation in Mumbai.

Driven by a passion to ensure that those with catastrophic and complex injuries are given the opportunity to live their lives to the full, in 1997 Maggie established a local nursing service for the community funded by charitable donations, which provides nursing care within a patient’s home. In 2011 she established the Oxford and Bristol Groups of The Silverlining Charity providing social opportunities and challenges for clients with brain injury, which has a client group of 50 service users at present.

Recent events have included adults and children with complex catastrophic injuries skiing in La Plagne, taking a South African Safari and volunteering in a special needs orphanage, and surfing in Cornwall. The trips have demonstrated the huge rehabilitation benefits of holidays for individuals and their family effected by catastrophic injury and are now annual events true to the CCMS motto that Life’s for Living!

© Community Case Management Services Limited