Fazelet Rauf

BSc (Hons) Occupational Therapy
BABICM Advanced Registered Practitioner Case Manager
Location

Greater Manchester

Areas Covered
  • North West
Specialisms

Orthopaedic
Occupational Therapy
Manual Handling
Elderly Clients
District & Community
Brain Injury
Behavioural & Learning Difficulty
Alternative Therapies
Aids & Equipment
Accident & Emergency Care

Contact

hello@ccmservices.co.uk
01608 682522

Professional Qualifications, Registrations and Memberships>

  • BSc Hons Occupational Therapy, Coventry University
  • Member of HCPC
  • Member of Royal College of Occupational Therapy
  • Advanced Registered BABICM Member

Experience >

Fazelet has experience in the following areas:

  • In client and Community Neurological Rehabilitation
  • Acquired and Traumatic Brain Injury
  • Spinal injury
  • Trauma and Orthopaedic
  • Visual and cognitive impairments
  • Vocational Rehabilitation

Following qualification in 2003 Fazelet worked for Central Manchester University Hospital completing a variety of rotations.  These were in acute medicine, general, vascular, prosthetic and neuro rehabilitation. Fazelet has experience of clients with orthopaedic and MSK conditions resulting from trauma. Fazelet has an excellent understanding of complex assessment, treatment and discharge planning. She progressed to a senior position in 2005 enhancing her clinical skills in stroke, neuro and pulmonary rehabilitation.  She led client groups including an upper limb group and cognitive rehabilitation group.

In 2007 Fazelet joined the Stockport Foundation Trust as a Specialist Occupational Therapist working in the neuro inpatient and neuro community team for ages 16 plus. She assessed and devised treatment plans to increase functional independence of clients. She communicated effectively with professionals recommending equipment, housing adaptations, wheelchairs and specialist seating for those with mobility difficulties.  She has worked closely with social workers, detailing care packages and training carers for example on moving and handling techniques. Fazelet has considerable experience working with wider agencies in the community to provide support and funding to ensure immediate and future needs of clients were met.

Over her career she has supervised staff, provided regular clinical supervision and appraisals along with developing competencies. Fazelet has led training sessions for trainee and rehabilitation assistants, occupational therapists and students. Fazelet has led and organised in-service training and journal clubs, reviewing evidence-based practice. She has also been involved in service delivery and improvement.

Fazelet led the FACETS (Fatigue, Applying Cognitive behavioural and Energy Effectiveness Techniques to Lifestyle) for clients.  She has worked closely with employers, statutory and voluntary agencies on long term goals on improving life skills, return to work and education. She continues to specialise in this area and has embarked on the vocational rehabilitation training with the Greater Manchester neuro – rehabilitation operational delivery network.

During her time working with adults, Fazelet has had experience of a range of acute and chronic conditions. She has completed courses on upper limb rehabilitation, introduction to Bobath, evaluation and treatment of visual perceptual dysfunction in adult brain injury, fitness to drive following a brain injury and splinting. Fazelet has also completed a masterclass on the mental capacity act.  She has had to deal with situations involving safeguarding vulnerable children and adults with involvement in best interest meetings.

As an experienced independent case manager, Fazelet has experience of working with adolescents and adults who have sustained major traumatic head injuries, orthopaedic and nerve injuries.  She manages multidisciplinary teams, team leaders, care packages, and works collaboratively with statutory and independent providers and maintains a strong client focus to obtain the optimal outcome for the client and family.

Personal Profile >

Fazelet is a mother of three young boys and enjoys spending time with family, travelling and socialising with friends. She continues to work as an occupational therapist working with people to enable them to reach their full potential and improve their quality of life.

What our clients have to say:
  • " I appreciate that [client] has already responded but I just wanted to say it was lovely to meet you yesterday and also to thank you for all your help. It was so useful to have you there with your brilliant agenda! We achieved far more yesterday in an hour than I could have hoped for. I now feel far more confident that with your help we can get sorted everything that needs doing house wise, and indeed for [client]"

    Clients names have been removed for privacy
  • “Kate, in my view, you are a case manager of highest level. Your knowledge, recognition and understanding of brain injury is second to none and I believe that anyone who has you as their case manager is an exceptionally lucky person.”

    Clients names have been removed for privacy
  • "The conference day was full and interesting. The organisation from our perspective was excellent. As you explained, the result demonstrates the importance of high-quality case management! The topics were all important. It was an education which demonstrated that life can and should continue after a disaster. Everyone learned a lot, including your fellow professionals. You had a very good attendance. Well done! You should continue to bring your message to everyone; it is most important."

    CWW - QC
  • “Thank you so much for the time you gave me today. I was most impressed by all that has been achieved on [Client’s] behalf and I congratulate you and the whole team. It was a pleasure to see [Client’s] looking so relaxed and to hear of the successful efforts which you have all put into giving her a new home and so evidently improving her quality of life… What a wonderful change of surroundings, approach and atmosphere! And [Client’s] looked so well and happy. Congratulations to all concerned.”

    Clients names have been removed for privacy
  • "My team have worked with a large number of case managers over the years and in my experience [CCM case manager] is up there as one of the best. I am very pleased to endorse [CCM case manager] as a very caring, professional and knowledgeable case manager which I have no hesitation in recommending."

    Clients names have been removed for privacy
  • “Maggie ... amazing and credit to you, your team and all your clients. I was quite touched when watching this [YouTube video]. Just shows what you can achieve with the right support and attitude in place. Fantastic.”

    Jane Burns
  • "I wanted to write to thank you for your ongoing help and support with this matter for the past few years. On many occasions you have gone above and beyond the usual requirements of a Case Manager and I know that [client] would most definitely had struggled without your constant support and assistance. This was at times a very challenging matter for everyone involved and your professionalism and guidance throughout was most appreciated. I would be happy to recommend you to colleagues and other clients."

    Clients names have been removed for privacy
  • "Thank you so much for all you're doing for us all. I know we took a lot of your time up today. You are fully aware of [Client’s] problems, behavioural and psychological, and believe that [Client’s] is treated with respect and allowed to live the sort of life any of us would want. The benefits for her and her girls will be so rewarding. Thank you so much."

    Clients names have been removed for privacy
  • "I would just like to provide some feedback in relation to the case management services by [CCM case manager]. Her clinical expertise and cheery manner have been invaluable in successfully dealing with the matter. I have nothing but praise and gratitude for the professional way she has dealt with all the difficulties that have been presented in this case."

    Clients names have been removed for privacy
  • "Thank you for being an absolute pleasure to work with- it’s great to work with someone who is so passionate, supportive, efficient and who really genuinely cares."

    Clients names have been removed for privacy
  • " I am immensely proud and honoured to be a part of this amazing organisation; who work so hard to enrich & empower the lives of those that we have the privilege to work with."

    JE (Case Manager)
  • "I just wanted to say how greatly I appreciate having had the benefit for my client of your professionalism and expertise".

    Clients names have been removed for privacy
  • "It has been an extraordinary experience to take our first flight with [Client] and enjoy a long holiday weekend with our family. Without your help this would have been impossible, and although we know you consider all this being your job and responsibility, we truly appreciate that you went far beyond the expected support and allowed us to get it all organised on time. We want to thank you for your outstanding help."

    Clients names have been removed for privacy
  • “[Case Manager], once again, thank you so much for joining the conference by phone, it was a real pleasure having you there. M cannot recall having worked on a case with you before and was so very impressed by you – I advised him that you have never failed to impress me on a case yet.”

    Clients names have been removed for privacy
  • “I’ve never worked on a case where there has been such a large clinical team and I was always very impressed with how you managed to liaise with so many people and hold so much information in mind. The logistical challenges of getting [client] home were immense, and you managed this expertly. There is no doubt that his quality of life is better for having had you as his case manager”

    Neuropsychologist to Case Manager AA
  • "May I also take this opportunity to thank you and CCM for all of the support and assistance that you have all provided, not only to [Client] and their family, but also to me and my firm which has served to ensure that [Client] is to receive sufficient compensation to meet their future needs."

    Clients names have been removed for privacy
  • "CCM has earned a reputation for being one of the country's leading Case Management Practices. As for litigation expertise, they are top of the tree. As a practice, we only deal with catastrophic injury cases. Our clients need the best experts available and we insist upon it. Maggie and Kate will always form part of our "dream team". Good case management entails knowledge, experience, determination, and diplomacy. CCM ticks every box."

    Clients names have been removed for privacy

If you have any questions, or would like to reach out to a member of our team regarding the help we can offer you, please contact us today.

hello@ccmservices.co.uk or call 01608 682522