Rachel Dodwell

Dip COT ROT
BABICM Advanced Registered Practitioner Case Manager
Location

Lichfield, Staffordshire

Areas Covered
  • West Midlands
  • East Midlands
  • North West
Specialisms

Spinal Injury
Brain Injury
Cerebral Palsy
Stroke
Neurological Diseases
Respiratory Diseases
Palliative Care
Elderly Clients
Behavioural & Learning Difficulty
Orthopaedic
Amputations

Contact

hello@ccmservices.co.uk
01608 682522

Professional Qualifications, Registrations and Memberships>

  • University of Exeter Diploma in Occupational Therapy (1991).
  • Registered Occupational Therapist with Health and Social Care Professions Council.
  • Post Graduate Certificate in Managing Health and Social Care.
  • APPLE Accreditation – Fieldwork Educator.
  • BABICM Membership.
  • CMSUK Membership.
  • Registered with ICRM - Institute of Registered Case Managers.

Experience >

Rachel is a lead case manager and has 10 years’ experience with CCM. She has 32 years of post-qualifying experience as an Occupational Therapist. She initially worked with adults and children with physical disabilities / physical health needs across both the acute, rehabilitation and community sectors within the NHS. She moved into independent practice in 2013 and followed the CCM Pathway for the development of casemanagers. She now case manages several clients, both adult and paediatric.  She understands the litigation needs in relation to both personal injury and medical negligence claims as well as wrongful births. Alongside her case management she undertakes medico legal reports for both the defendant and claimant.

Rachel can provide case management for the following clients:

  • Spinal injuries all levels (Paediatric and Adult).
  • Traumatic Brain injury (Paediatric Young Adults and Adults) to include Walking Wounded / High Level Physical Functional Difficulties / Cognitive Difficulties / Those with complex care needs and in PDOC or a minimally conscious state.
  • Cerebral Palsy (Paediatric and Adult).
  • Stroke.
  • Progressive Neurological Diseases.
  • Respiratory Diseases / Mesothelioma / COPD / PulmonaryEmbolism / Carcinoma.
  • Palliative Care.
  • Learning disabilities (Paediatric and Adult).
  • Elderly care.
  • Orthopaedic Injuries (Paediatric and Adult).
  • Amputees (Paediatric and Adult).

Additionally, Rachel regularly undertakes:

  • Preceptorship and support to case managers on the CCM case management pathway.
  • Attends CCM development and governance meetings.
  • Cognitive Assessments and provides Rehabilitation Support Programmes.
  • 24-hour posture and Joint Protection Management Assessments.
  • Moving and Handling Assessments.
  • Management of Adaptations and Fixed / Specialist EquipmentProvision.
  • Close working with all parties involved including the client, family, independent and statutory bodies and support workers to ensure a coordinated and proactive positive outcome for the client.
  • Sourcing independent therapy and care providers to meet the client’s needs and recruiting directly employed support staff.
  • Liaison with statutory services regarding funding for Equipment, Continuing Health Care and Social Care funding including assessments, appeals and management of Personal Health Budgets.
  • Liaison with Education providers and participation in the EHCP process.

Rachel’s clinical expertise is working with adults and children with a neurological condition, but she has the skills to work with individuals with other physical or psychological needs. Rachel’s particular area of interest is in cognitive assessment and rehabilitation for which she has completed several post graduate courses and supported colleagues in this area of practice; In particular, the mobile individual with cognitive and psychological impairment. She has successfully supported many clients with complex cognitive needs to live in the community with varying levels of support. 

Rachel’s clinical skills supports her in her case management role. She has worked as a Neuro Occupational Therapist with adults with acquired neurological conditions from acute stages through inpatient rehabilitation and into the community. This includes working with individuals who have suffered a stroke, brain injury and have progressive neurological conditions.

In recent years, Rachel worked with a mixed caseload in a community setting, from palliative care through to enabling clients with long term conditions to optimise their function and improve their quality of life. Rachel has skills in the assessment of seating and 24-hour posture management for clients with highly complex physical needs, moving and handling and has knowledge of a wide range of adaptive equipment and community resources. She can deliver interventions to enable individuals to manage the symptoms of their condition including relaxation, anxiety management, fatigue management and joint protection.

Rachel is passionate about working with clients to explore their goals across the spectrum of functioning and can utilise a range of skills to address these be it activities of daily living, work or leisure activities. She will undertake the necessary risk assessments of doing such activities and document clear care plans for the implementation of these programmes. Rachel can communicate across all levels and develop support teams to implement the rehabilitation goals.

Rachel has experience of teaching and supporting others to learn and implement therapeutic programmes. In recent years, she has developed skills normally undertaken by the local authority Occupational Therapists including minor adaptations and fixed / specialist equipment provision. This includes access ramping and bathroom adaptations.  

At a management level, Rachel has led a team, provided support and supervision, managed attendance and a budget. This has included recruitment and selection, implementing policies and procedures and developing the service provided. These skills have transferred easily into managing support teams and MDT’s.

She has also had clinical experience of working in mental health of older people, musculo – skeletal conditions and hand therapy.

Rachel maintains her clinical skills and knowledge through a variety of CPD events including personal reading, training and study days, peer supervision and reflection on her practice. She is a committed individual with excellent time management skills, always striving to do the best for her clients and ever mindful on the limitations that are required to work within.

Personal Profile >

Rachel is married with two children who are now young adults. She values her family time and the importance of a balanced lifestyle. She recognises the unique contribution that we all bring and the importance of the values that we live by and so she strives to implement these values fully in her clinical practice.

What our clients have to say:
  • "Thank you so much for all you're doing for us all. I know we took a lot of your time up today. You are fully aware of [Client’s] problems, behavioural and psychological, and believe that [Client’s] is treated with respect and allowed to live the sort of life any of us would want. The benefits for her and her girls will be so rewarding. Thank you so much."

    Clients names have been removed for privacy
  • “Kate, in my view, you are a case manager of highest level. Your knowledge, recognition and understanding of brain injury is second to none and I believe that anyone who has you as their case manager is an exceptionally lucky person.”

    Clients names have been removed for privacy
  • " I am immensely proud and honoured to be a part of this amazing organisation; who work so hard to enrich & empower the lives of those that we have the privilege to work with."

    JE (Case Manager)
  • “[Case Manager], once again, thank you so much for joining the conference by phone, it was a real pleasure having you there. M cannot recall having worked on a case with you before and was so very impressed by you – I advised him that you have never failed to impress me on a case yet.”

    Clients names have been removed for privacy
  • "I wanted to write to thank you for your ongoing help and support with this matter for the past few years. On many occasions you have gone above and beyond the usual requirements of a Case Manager and I know that [client] would most definitely had struggled without your constant support and assistance. This was at times a very challenging matter for everyone involved and your professionalism and guidance throughout was most appreciated. I would be happy to recommend you to colleagues and other clients."

    Clients names have been removed for privacy
  • " I appreciate that [client] has already responded but I just wanted to say it was lovely to meet you yesterday and also to thank you for all your help. It was so useful to have you there with your brilliant agenda! We achieved far more yesterday in an hour than I could have hoped for. I now feel far more confident that with your help we can get sorted everything that needs doing house wise, and indeed for [client]"

    Clients names have been removed for privacy
  • "May I also take this opportunity to thank you and CCM for all of the support and assistance that you have all provided, not only to [Client] and their family, but also to me and my firm which has served to ensure that [Client] is to receive sufficient compensation to meet their future needs."

    Clients names have been removed for privacy
  • "My team have worked with a large number of case managers over the years and in my experience [CCM case manager] is up there as one of the best. I am very pleased to endorse [CCM case manager] as a very caring, professional and knowledgeable case manager which I have no hesitation in recommending."

    Clients names have been removed for privacy
  • "Thank you for being an absolute pleasure to work with- it’s great to work with someone who is so passionate, supportive, efficient and who really genuinely cares."

    Clients names have been removed for privacy
  • "I just wanted to say how greatly I appreciate having had the benefit for my client of your professionalism and expertise".

    Clients names have been removed for privacy
  • "I would just like to provide some feedback in relation to the case management services by [CCM case manager]. Her clinical expertise and cheery manner have been invaluable in successfully dealing with the matter. I have nothing but praise and gratitude for the professional way she has dealt with all the difficulties that have been presented in this case."

    Clients names have been removed for privacy
  • "It has been an extraordinary experience to take our first flight with [Client] and enjoy a long holiday weekend with our family. Without your help this would have been impossible, and although we know you consider all this being your job and responsibility, we truly appreciate that you went far beyond the expected support and allowed us to get it all organised on time. We want to thank you for your outstanding help."

    Clients names have been removed for privacy
  • "The conference day was full and interesting. The organisation from our perspective was excellent. As you explained, the result demonstrates the importance of high-quality case management! The topics were all important. It was an education which demonstrated that life can and should continue after a disaster. Everyone learned a lot, including your fellow professionals. You had a very good attendance. Well done! You should continue to bring your message to everyone; it is most important."

    CWW - QC
  • “Thank you so much for the time you gave me today. I was most impressed by all that has been achieved on [Client’s] behalf and I congratulate you and the whole team. It was a pleasure to see [Client’s] looking so relaxed and to hear of the successful efforts which you have all put into giving her a new home and so evidently improving her quality of life… What a wonderful change of surroundings, approach and atmosphere! And [Client’s] looked so well and happy. Congratulations to all concerned.”

    Clients names have been removed for privacy
  • "CCM has earned a reputation for being one of the country's leading Case Management Practices. As for litigation expertise, they are top of the tree. As a practice, we only deal with catastrophic injury cases. Our clients need the best experts available and we insist upon it. Maggie and Kate will always form part of our "dream team". Good case management entails knowledge, experience, determination, and diplomacy. CCM ticks every box."

    Clients names have been removed for privacy
  • “Maggie ... amazing and credit to you, your team and all your clients. I was quite touched when watching this [YouTube video]. Just shows what you can achieve with the right support and attitude in place. Fantastic.”

    Jane Burns
  • “I’ve never worked on a case where there has been such a large clinical team and I was always very impressed with how you managed to liaise with so many people and hold so much information in mind. The logistical challenges of getting [client] home were immense, and you managed this expertly. There is no doubt that his quality of life is better for having had you as his case manager”

    Neuropsychologist to Case Manager AA

If you have any questions, or would like to reach out to a member of our team regarding the help we can offer you, please contact us today.

hello@ccmservices.co.uk or call 01608 682522